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What customers say

4.94 out of 5 · 297 reviews

Reviews left by SpotPack customers since 2012, brought across from Etsy. Nothing has been rewritten and nothing has been left out.

Based on 297 reviews
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Very happy repeat customer, awesome heat packs, always beautifully made and the perfect size.

Love it so much.

I believe this is my 4th heat pack bought online or when I see them at the markets.....They will never let you down in quality.....No awful smell, reliable heat and not to mention pretty cute designs.....would be your first buyer if you had a Winnie the Pooh design ;-) Thanks so much.

excellent product, would buy again

I’m a repeat customer; thank you so much for such quality heat packs!

Bought as a Mother’s Day gift, I am told it is fabulous. Fits perfectly and she is very happy ❤️ thank you.

I asked before buying if the lupis slipped down while wearing the pack and was told they can occasionally slip down. I wasn't expecting them to slip as much as they do, there ends up being a 10cm gap that isn't filled in the middle which just makes it a bit annoying adjusting the lupins so they fall evenly on each side. I have bad neck issues so I don't want to have uneven weight on one side of my neck during a tension flare up. If that would bother you also, maybe ask for it to be extra filled. It looks professional besides the seam that closes the lupins in being sewn on the outside and in a long straight line, it doesn't affect the functionality at all.

I had one of these packs sent directly to a loved one as a gift & she has had nothing but praise for the quality of materials used & the beautiful scent of lavender that has been so soothing and comforting. She has spoken so highly of it that I’m now in the process of ordering one for myself & can’t wait for it!

Terrific, stays warmer longer, love it.

i will definitely visit again

I am a repeat customer. The heat packs are beautifully well made and hold their shape after countless amounts of being thrown into the microwave!!!! My kids love them and I gift them to my family, too!!

Fabulous hand made product, relaxes muscles and beautiful.

Beautiful heat pack, well made from quality materials. The lavender is a lovely addition. I have used the shoulder heat pack already, and it worked so well. Design and make means it sits well and soothes all the right muscles. Thank you

Good quality product would recommend

A very, very expensive heat pack, that only holds its heat for 3-5 minutes at best. Tried increasing the "recommended" heating time but then it's far too hot to safely use anyway. The structural quality of it is amazing, as is my chosen fabric pattern/design, but its core purpose is very lacking. I really wanted to love this.

Second heat pack purchase from this shop. Love them!

I own several of these heat packs and they're my favourite. They've way outlasted other heat packs ive owned, they're functional and really great for when I have to move around but still need pain relief. The owner is also very helpful and communicative when I have questions

Item is as described. Would be a great gift for a loved one.

As described, high quality. Perfect for shoulders and neck!

Lupin heat packs are great, hold the heat a lot longer.

Thank you so much for the freebies. I bought from your store ages ago and and the item still is in good shape. Love your work!

Super lovely heat pack covering all the necessary parts of the neck and shoulders. Very heavy which is lovely and a nice pattern too

Lovely pattern and such a lovely eye mask. Thank you so much

Very happy repeat customer, these are the best heats packs I have used, so good I've gifted many times over.

Beautifully made from quality materials. My only issue is that it’s a little too heavy for the recipient who has MND.